Anchor Title Company
Job Title: Receptionist/Closing Coordinator
Location: Anchor Title Orange Beach
Position Type: Full-time, Non-exempt
Job Overview:
Anchor Title Company is seeking a organized and detail oriented Receptionist/Closing Coordinator to join our team. In this role, you will serve as a primary contact between clients, real estate agents, lenders, and other parties involved in the closing process. Your main responsibility will be to assist the closing agent with all aspects of a real estate transaction from opening to closing, ensuring that every detail is handled efficiently and in compliance with company policies and industry regulations.
The ideal candidate will have excellent communication skills, and a keen attention to detail. You will be a key player in maintaining a smooth, timely, and accurate transaction process, helping to provide a positive experience for our clients.
Key Responsibilities:
Transaction Management:
Open new transactions, enter data into company systems, and track important deadlines.
Coordinate the collection of necessary documents, including purchase agreements, amendments, and lender instructions.
Monitor and manage the flow of communication between all parties to ensure smooth processing.
Title and Escrow Coordination:
Order title searches and work closely with the title department to resolve any title issues or discrepancies.
Work with escrow officers to ensure that all funds, documents, and instructions are accounted for.
Prepare and review closing documents to ensure accuracy and compliance.
Deadline Management:
Track key dates throughout the transaction process to ensure timely completion of required actions and avoid delays.
Proactively communicate with clients and agents about any changes or delays in timelines.
Client Service & Communication:
Provide excellent customer service by responding to client inquiries and providing status updates on transactions.
Address any concerns or issues that arise during the transaction process in a professional and timely manner.
Coordinate with real estate agents, lenders, and other parties to facilitate smooth closings.
Compliance & Record Keeping:
Ensure all files and records comply with state and federal regulations, as well as company policies.
Maintain organized transaction files, both digital and physical, for future reference and audits.
Qualifications:
Education:
High school diploma or equivalent required
Experience:
Experience in a real estate or title company setting, with a focus on transaction coordination, title processing, or escrow is a plus.
Experience with title and closing software (e.g., SoftPro) is highly desirable.
Skills:
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Ability to manage multiple transactions simultaneously and prioritize tasks effectively.
Knowledge of title, escrow, and real estate transaction processes is a plus.
Ability to work independently as well as part of a team.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Personal Characteristics:
Problem-Solver: Able to identify challenges early on and find solutions to keep the transaction process on track.
Customer-Focused: Demonstrates a commitment to providing exceptional service to clients and agents.
Team-Oriented: Works collaboratively with colleagues across departments to meet common goals.
Detail-Oriented: Ensures accuracy in all aspects of the transaction, from documents to deadlines.
Benefits:
Competitive salary based on experience.
Health, dental, and vision insurance.
Paid time off (PTO) and holidays.
Ongoing training and development opportunities.